Dr Pfungwa Dhliwayo
Pfungwa Dhliwayo serves as the Group Human Resources Executive and is responsible for driving the Group’s human capital strategy. Pfungwa is also responsible for convening and facilitation of the Group strategy planning process. Prior to joining the First Mutual Group, Pfungwa was employed by Econet Wireless Zimbabwe where he held senior positions in human resources operations, organizational development and talent management. While at Econet, Pfungwa also facilitated sustainable organizational development interventions in Econet’s Lesotho and Burundi operations on short-term international assignments. Pfungwa has exposure in financial services, manufacturing, general services and telecommunications industries gained from working for Delta Corporation, Old Mutual Zimbabwe, Zimasco and Safeguard, where he held various positions in human resources management.
Pfungwa is a graduate of the Global Executive Development Programme (Gordon Institute of Business Science), is a Certified Coach (International Coaches Federation) and holds a diploma in Personnel Management (Zimbabwe Institute of People Management), Master of Business Administration degree, Master of Science in Occupational Psychology degree and a Bachelor of Science Honours degree in Psychology, all from the University of Zimbabwe.
Bianca Pasipanodya
As Group Information and Communications Technology executive, Bianca Pasipanodya is responsible for shaping First Mutual Holdings Limited’s long term technology vision, providing strategic direction and management of the Group’s IT infrastructure across the country.
She oversees the group’s IT personnel, leveraging their talent and expertise to identify and pursue new technology initiatives. Bianca also has the responsibility of developing innovative enterprise solutions that solve business issues and reduce IT costs. A holder of an MBA degree from Nottingham Trent University (UK), Bianca brings more than 20 years of experience in IT, with 12 of those being in the financial industry. Her expertise includes business analysis, implementation of ERP and core banking applications, connecting IT to the needs of business and aligning IT costs. Before joining First Mutual Holdings Limited, Bianca Pasipanodya served as Head of ICT at Royal Bank Zimbabwe Limited, and IT Executive at the Infrastructure Development Bank of Zimbabwe (IDBZ). Prior to IDBZ, she held several senior roles in IT at Financial Holdings Limited (Finhold- Zimbank), ICL Zimbabwe Limited, and Zimnat Insurance Company.
Bianca Pasipanodya also holds a post-graduate diploma in Business Management from Nottingham Trent University (UK), a Bachelor of Science degree in Computer Science and Mathematics, and numerous ICT certifications.
Fanuel Tirihumwe
Fanuel is responsible for spearheading the development of new markets in the Group by focusing on relevant IT driven solutions.
Fanuel started his career more than 14 years ago as an Actuarial Assistant at ZB Life Assurance before joining the First Mutual Group in 2009 as an Actuarial Trainee. He rose through the ranks to become the Business Development Manager of First Mutual Life in 2011, Group Business Development Executive in 2020 and later on to his current position in 2021. He has contributed immensely to the development of many innovative products, partnerships and business units within the First Mutual group.
He holds a Bachelor of Commerce Honors degree in Actuarial Science from the National University of Science and Technology (NUST) and a Post Graduate Diploma in Management from the Gordon Institute of Business Science (GIBS). He has attended several personal development courses in leadership and project management.
Jabulani Mbengo
Jabulani joined the FMHL Group Internal Audit on 1 April 2019.
Prior to this position, he was the Head Internal Audit, at NicozDiamond Insurance, where he had additional responsibilities for Compliance and Enterprise Risk Management.
He has extensive experience in the Region, having covered insurance operations in Malawi, Mozambique, Uganda and Zambia.
Prior to this position, he held several roles in the Food industry and the insurance industry.
His experience covers, General Management, Financial and Operational auditing, Employee Benefits, Salaries and Medical Aid Administration.
In his role as Financial and Operational Auditor, he covered the whole spectrum of the insurance and investments industry, including Reinsurance, Life insurance, General insurance, Insurance Broking, Asset Management, Property Management, Stockbroking and Property management.
He is qualified as a Chartered Secretary and is currently studying for the Certified Internal Auditor certification.
Joseph Mhlabi
Prior to joining First Mutual Holdings Limited, Joseph held various senior positions in Finance and Internal Audit within the SMM Holdings group where he was instrumental in the business development programmes that created SMM Holding’s operations in agriculture, transport & logistics and print media.
Joseph turned around loss-making logistics operations in South Africa and managed down the mining production costs by ensuring adherence to operating standards. In his capacity as Group Internal Audit Executive for First Mutual Holdings Limited he is responsible for providing assurance to the Board and management regarding the effectiveness of risk management, control and corporate governance processes and add value to the operations through improve business processes. He is championing enterprise-wide risk management throughout the Group and the implementation of continuous auditing to improve efficiencies and coverage.
Joseph holds a Bachelor of Technology (Hons) Degree in Accountancy from the University of Zimbabwe, completed Articles of Clerkship with KPMG and has over 14 years’ experience in financial management and internal audit.