About Us
First Mutual Holdings Limited is a leading financial services group that is committed to creating value through risk management, wealth creation and wealth management, predominantly in the insurance sector.
Our brand is the financial ally that plays an integral role in preparation for a better tomorrow for individuals and institutions, by availing them the economic dignity of being prepared for life time obligations through our subsidiaries.
Our professional and client-centric team is solution driven, and cares enough to go beyond and provide straight forward tools that create sustainable value for our customers. We have diverse interests in life assurance, health insurance, short term insurance, reinsurance, savings, wealth management, as well as property through our vast business portfolio.
Board Members
Daphine Tomana
Daphine is a lawyer whose present occupation is Corporate Legal Services Manager for Zimbabwe Newspapers (1980). Prior to that, she was a Bank Examiner for the Reserve Bank of Zimbabwe after starting her career as a legal practitioner in the law firms of Ziumbe and Mtambanengwe and Sawyer and Mkushi. Daphine is a previous Member and Acting Chairperson of the Board of the National Social Security Authority (NSSA) and a previous Member of the NicozDiamond Insurance Limited Board. She currently sits on the Boards of First Mutual Holdings Limited and the Agricultural Development Bank of Zimbabwe (Agribank). She holds a Bachelor of Law Honours Degree from the University of Zimbabwe.
Douglas Hoto
Douglas is an accomplished business leader and Group Chief Executive Officer of FMHL. He holds a Bachelor of Science Honours Degree in Mathematics (University of Zimbabwe), is a qualified Actuary with more than 22 years’ experience. He is a Fellow of the Institute and Faculty of Actuaries of the United Kingdom 1999 (FIFA), and is also a Fellow of the Actuarial Society of South Africa (FASSA). Douglas started his actuarial career with Old Mutual in 1990 and worked in both the Harare and Cape Town offices until 1999, when he joined First Mutual Life. He rose through the ranks to become Managing Director of First Mutual Life in 2003 and Chief Executive of First Mutual Limited in 2004. Douglas was instrumental in setting up First Mutual Reinsurance Company (FMRE Property & Casualty), TristarInsurance Company and African Actuarial Consultants from a Division of First Mutual Life Assurance Society. His career has seen him at the helm of Altfin Holdings and First Mutual Limited. In addition, Douglas is involved in community transformation initiatives focusing on education. He works closely with national development organizations and is the past chairman for Zimbabwe National Statistics Agency (ZIMSTATS). He serves on a number of boards and is a past chairman of Actuarial Society of Zimbabwe.
William Marere
William was appointed to his current position in September 2012. Prior to this appointment, William was Chief Financial Officer – Corporate Finance at Econet Wireless Zimbabwe where he was responsible for corporate and project finance and investor relations. William served his Articles of Clerkship with Ernst & Young. Upon completion he worked for the companies in the financial services, mining and property development industries including Stanbic Bank, TN Financial Services and Zimbabwe Alloys Limited where he gained proficiency and expertise in finance and administration, corporate and project finance. William holds an Honours Bachelor of Accounting Science Degree from the University of South Africa (UNISA) and is a Chartered Accountant (Zimbabwe).
Gareth Baines
Gareth has experience in the insurance industry and extensive knowledge of life and non-life insurance. Prior to joining the Board, he held executive positions in financial services sector in South Africa, at Guardrisk Insurance Company Limited, AIG South Africa Limited (AIG SA), ABSA Insurance Company, and Nedbank Insurance Limited. Gareth has served on several South African board committees including AIG SA Pension Fund Trustee Chair, Audit sub-committee of AIG SA, Intermediaries Guarantee Facility Limited, as President Institute of Risk Managers South Africa(IRMSA) and IRMSA Education & Technical sub-committee chair. He holds a Bachelor of Business Science in the special field of Finance and a Master of Business Administration (University of Cape Town).
Memory Mukondomi
Memory is the Director Finance and Administration in the Ministry of Public Service Labour & Social Welfare. Prior to her current position, she was the Chief Internal Auditor in the Ministry of Industry and International Trade from 2005 to 2011. She was in the COMESA Audit Committee having worked for the Auditor General from 1990 to 2005. Memory holds an Executive Masters of Business Administration from the National University of Science and Technology and Bachelor of Science (Hons) Accounting and Finance – Chinhoyi University.
Evlyn Mkondo
Eve graduated from the University of Zimbabwe with a Bachelor of Accountancy (Honours) degree and became a member of the Institute of Chartered Accountants of Zimbabwe in 1989 after serving articles with Coopers & Lybrand (now Ernst Young) in Harare. Eve has held senior finance positions in organizations spanning power, retail, mobile communications and financial services. She later joined listed conglomerate Star Africa Corporation Limited (formerly ZSR Limited) as Group Finance Director and later as its Group Commercial Director. Eve gained invaluable experience as an Executive Director of the main Board, a director at divisional boards and also at subsidiaries Sugar Industries Botswana Limited, Star Africa International Limited (Mauritius) and ZSR Transport Limited (South Africa). She also sat on the Zimbabwe Sugar Association board. Eve spent a year as Chief Finance Officer of AIM listed African Consolidated Resources Limited before retiring in 2013. Currently she’s serving as non-executive director at Schweppes Zimbabwe Limited, Allied Timbers Limited, First Mutual Properties and Standard Charted Bank Zimbabwe.
Amos Raymond Tamuonepi Manzai
Amos has senior managerial and executive leadership experience acquired at Deloitte & Touche London and Zimbabwe as senior supervisor. He has also served at ZESA as Deputy General Manager – Finance. Amos has also held the position of Group Finance Director at TA Holdings Ltd and Executive Director Finance & Administration at Standard Chartered Bank Zimbabwe.
He is a Director at Perrenialform Investments Pvt Ltd, Evergid Services Pvt Ltd and Lidle Trading Services (Pvt) Ltd. He holds a BA Honours Economics Degree (Dunelim UK) and is a Chartered Accountant (Zimbabwe).
Samuel Vengai Rushwaya
Samuel is a former Managing Director of Aberfoyle Holdings (Pvt) Ltd and past Chairman of British American Tobacco Zimbabwe Limited and Standard Chartered Bank Zimbabwe Limited as well as First Mutual Reinsurance Limited. He is also a past Director of CGU Insurance, Portland Holdings Limited, SFG Insurance and First Mutual Limited. He sits on the African Distillers Limited and First Mutual Life Assurance Limited boards. Samuel is a holder of a Bachelor of Science (Sociology) Honours Degree, London and Advanced Diploma in Training Management.
Elisha Moyo
Elisha is a lawyer by profession and currently practices law in the Law firm Moyo and Partners Legal Practitioners which he founded in October 2011. His specialty is corporate law. In August 2012, Elisha was appointed as Chairman of Pearl Properties (2006) Limited (now First Mutual Properties), and a non-executive director of First Mutual Holdings Limited and TristarInsurance Company Limited. He also sits on several other boards, including Afrosoft Holdings Limited. He is a current PhD student in Business Administration and he holds a Master’s in Business Administration from the University of Zimbabwe, a Bachelor of Laws degree and a Bachelor of Law Honours Degree from the same institution.
Group Executive Committee
Pfungwa Dhliwayo
Pfungwa Dhliwayo serves as the Group Human Resources Executive and is responsible for driving the Group’s human capital strategy. Pfungwa is also responsible for convening and facilitation of the Group strategy planning process. Prior to joining the First Mutual Group, Pfungwa was employed by Econet Wireless Zimbabwe where he held senior positions in human resources operations, organizational development and talent management. While at Econet, Pfungwa also facilitated sustainable organizational development interventions in Econet’s Lesotho and Burundi operations on short-term international assignments. Pfungwa has exposure in financial services, manufacturing, general services and telecommunications industries gained from working for Delta Corporation, Old Mutual Zimbabwe, Zimasco and Safeguard, where he held various positions in human resources management.
Pfungwa is a graduate of the Global Executive Development Programme (Gordon Institute of Business Science), is a Certified Coach (International Coaches Federation) and holds a diploma in Personnel Management (Zimbabwe Institute of People Management), Master of Business Administration degree, Master of Science in Occupational Psychology degree and a Bachelor of Science Honours degree in Psychology, all from the University of Zimbabwe.
Sheila Lorimer
Prior to joining the group, Sheila was previously employed with Bindura Nickel Corporation as an in-house Legal Adviser and Company Secretary a position she held from 2007 to date. She was once Group Company Secretary, for the then First Mutual Limited from 2003 to 2007.
Prior to that, Sheila worked for KPMG Zimbabwe, First Merchant Bank, Mobil Oil Company of Zimbabwe and Scanlen & Holderness Legal Practitioners where she acquired vast experience in corporate law and company administration.
Sheila holds a Master of Laws Degree from University of Cambridge, Bachelor of Laws Degree and a Bachelor of Arts Degree from University of Natal.
Farayi Mangwende
Farayi is responsible for providing high level, functional leadership and strategies for all First Mutual Holdings Limited Group companies in the areas of marketing, corporate affairs, internal & external communications, as well as media/stakeholder relations. She is also in charge of the strategy co-ordination and monitoring for the Group.
Her career of more than 25 years has given her experience in various sectors of industry in Zimbabwe, United Kingdom and sub-Saharan Africa where she has had exposure in marketing, corporate communications, public relations, communication strategy formulation & implementation, investor & stakeholder relations, media management, crisis management and event management.
She is a holder of a Master’s degree in Public Communication & Public Relations from the University of Westminster (UK). Farayi is the Marketing Commission Chair for Zimbabwe Olympic Committee, sits on the Southmed Chitungwiza hospital board and is an immediate past trustee for the Culture Fund Trust of Zimbabwe. She is actively involved in fund raising for Harare Central Hospital, well as various other charitable institutions, and is a young adults transformation agent through mentoring programmes. She is a past alumni of the FORTUNE / US State Department / VITAL VOICES Global Women’s Mentoring Programme, Washington D.C. and was one of 33 women leaders from emerging economies globally selected to participate in the programme in April 2011.
Joseph Mhlabi
Prior to joining First Mutual Holdings Limited, Joseph held various senior positions in Finance and Internal Audit within the SMM Holdings group where he was instrumental in the business development programmes that created SMM Holding’s operations in agriculture, transport & logistics and print media.
Joseph turned around loss-making logistics operations in South Africa and managed down the mining production costs by ensuring adherence to operating standards. In his capacity as Group Internal Audit Executive for First Mutual Holdings Limited he is responsible for providing assurance to the Board and management regarding the effectiveness of risk management, control and corporate governance processes and add value to the operations through improve business processes. He is championing enterprise-wide risk management throughout the Group and the implementation of continuous auditing to improve efficiencies and coverage.
Joseph holds a Bachelor of Technology (Hons) Degree in Accountancy from the University of Zimbabwe, completed Articles of Clerkship with KPMG and has over 14 years’ experience in financial management and internal audit.
Max Ncube
Previously Max worked for M and S Connections Limited, a Zambian ICT company and played a key role in setting up the business, developing markets and establishing strategic alliances with the supply chain.
His current responsibilities include the identification, evaluation and implementation of business opportunities in liaison with the managing directors of the First Mutual Holdings Limited businesses. In addition, Max works with the Group SBUs in growing existing businesses, improving processes and identifying opportunities for vertical and horizontal integration. Max started his career with KPMG Corporate Finance where he was exposed to various aspects of corporate advisory and transaction services work. After leaving KPMG, Max joined the advisory services department of ReNaissance Merchant Bank, where he was part of a dynamic team that handled high profile ZSE transactions and other transactions of national significance.
Max holds a Bachelor of Commerce (Hons) degree in Finance from the National University of Science and Technology (1999). He also holds a Certificate of Proficiency in Insurance and a Diploma in Computing and Information Processing. He is currently studying towards a Master of Commerce degree in Strategic Management and Corporate Governance, and is now at dissertation stage. He has attended several personal development courses in corporate finance, project finance mechanics, financial modeling in excel and leadership.
Bianca Pasipanodya
As Group Information and Communications Technology executive, Bianca Pasipanodya is responsible for shaping First Mutual Holdings Limited’s long term technology vision, providing strategic direction and management of the Group’s IT infrastructure across the country.
She oversees the group’s IT personnel, leveraging their talent and expertise to identify and pursue new technology initiatives. Bianca also has the responsibility of developing innovative enterprise solutions that solve business issues and reduce IT costs. A holder of an MBA degree from Nottingham Trent University (UK), Bianca brings more than 20 years of experience in IT, with 12 of those being in the financial industry. Her expertise includes business analysis, implementation of ERP and core banking applications, connecting IT to the needs of business and aligning IT costs. Before joining First Mutual Holdings Limited, Bianca Pasipanodya served as Head of ICT at Royal Bank Zimbabwe Limited, and IT Executive at the Infrastructure Development Bank of Zimbabwe (IDBZ). Prior to IDBZ, she held several senior roles in IT at Financial Holdings Limited (Finhold- Zimbank), ICL Zimbabwe Limited, and Zimnat Insurance Company.
Bianca Pasipanodya also holds a post-graduate diploma in Business Management from Nottingham Trent University (UK), a Bachelor of Science degree in Computer Science and Mathematics, and numerous ICT certifications.
Stanford Sisya
Stanford is the General Manager of First Mutual Health and has been its head since inception in 2009 and was instrumental in setting up the business unit. He joined First Mutual Life Assurance in October 2002 as an Employee Benefits Technical Manager. Stanford has extensive experience in pension administration, technical accounting, risk assessment and management after having spent over 21 years in the insurance industry.
Prior to joining First Mutual Life Assurance, Stanford was in the management team at Old Mutual Life Assurance Company of Zimbabwe and worked in various capacities over a period of 12 years. He was the key resource on setting up the self-administered pension fund portfolio in the Employee Benefits Business Unit. He is a director of First Mutual Health Company and sits on several boards. He also sits in the Joint Advisory Council and Medical Aid Society Advisory Council at the Ministry of Health and Child Welfare. He is a member of both AHFoZ Executive and Management Committees.
He holds a Diploma from the Institute of Chartered Secretaries and Administrators and is also a holder of an Executive Masters in Business Administration Degree from Africa University (AU).
David Nyabadza
David is the managing director for NicozDiamond Insurance. An established insurance professional with more than 15 years experience, David started his career with FBC Reinsurance as an Assistant Underwriter in 2001 and rose to become the branch manager for Bulawayo.
He joined the First Mutual group in 2003 as Facultative Manager for First Mutual Reinsurance at its inception. He contributed to the development of the business from a greenfield project to a market leader with significant regional presence. David was promoted to Operations Executive for First Mutual Reinsurance before taking up his current role.
He holds a Bachelor of Commerce Degree in Insurance and Risk Management (Zimbabwe), and a Masters Degree in Business Administration from the Eastern and Southern African Management Institute (ESAMI).
Christopher K. Manyowa
Christopher Kudakwashe Manyowa is the Managing Director of First Mutual Properties . He is responsible for charting the strategic direction of the business ensuring value preservation and growth. Chris is a seasoned professional with more than 25 years’ experience in town planning, property management, formulation and management of projects, valuations, property investment analysis including acquisitions and disposal of properties. He is also an active member of the Real Estate Institute of Zimbabwe and Zimbabwe Institute of Regional & Urban Planners.
Chris started his working career as a Town Planner in the Public Service and Municipal governments, then later qualified as a Registered Estate Agent and Property Valuer. He then left Public service employment to join National Real Estate. He is the former Head of Property Development for Old Mutual Property where he served for seven and half years before joining First Mutual Properties as General Manager Property Services, a position he held for 5 years before his appointment as Managing Director.
Chris holds a BSc Rural & Urban Planning Honours Degree as well as a Master’s degree in Business Administration (MBA), both from the University of Zimbabwe.
Jabulani Mbengo
Jabulani joined the FMHL Group Internal Audit on 1 April 2019.
Prior to this position, he was the Head Internal Audit, at NicozDiamond Insurance, where he had additional responsibilities for Compliance and Enterprise Risk Management.
He has extensive experience in the Region, having covered insurance operations in Malawi, Mozambique, Uganda and Zambia.
Prior to this position, he held several roles in the Food industry and the insurance industry.
His experience covers, General Management, Financial and Operational auditing, Employee Benefits, Salaries and Medical Aid Administration.
In his role as Financial and Operational Auditor, he covered the whole spectrum of the insurance and investments industry, including Reinsurance, Life insurance, General insurance, Insurance Broking, Asset Management, Property Management, Stockbroking and Property management.
He is qualified as a Chartered Secretary and is currently studying for the Certified Internal Auditor certification.
Thomas Mutswiti
Thomas has thirteen Years (13) experience in Financial Markets with two of these having been spent in Banking Sector (Retail, International Banking and Treasury Operations) and 11 Years in Asset Management Industry covering Fund Management, Investments Research and Analysis and Strategy Facilitation.
Currently he manages an investments portfolio with more than $260m FUM with an actively managed portion of $180m spread across all asset classes. The role entails formulation of the investment strategy in liaison with clients, asset allocation and stock picks, trading counterparties determination & attendant risk management.
Thomas is an Ex officio member of the First Mutual Holdings Group Board Investments Committee and First Mutual Wealth Management (Pvt) Audit Committee and Main Board responsible for Investments Strategy recommendations, implementation and monitoring. Member of First Mutual Holdings Group EXCO.
He has trained Pension Fund Trustees on Investments Management and Analysis.
Participated in the Zimbabwe Independent Quoted Companies Survey & the Zimbabwe Independent Banks & Banking Survey 2017 Report.
He is a Non-Executive Director at Bulls n Bears (Pvt) Ltd, a financial and tech information aggregation company with specific focus on Financial Literacy, leveraging digital platforms for brand and product growth and CRM and a Trustee of the First Capital Bank Employee Share Ownership Trust.
Thomas holds a Masters in Business Administration degree (UZ) majoring in Financial Markets, BComm Finance Degree (Honours) from the National University & Science Technology and the Institute of Bankers Zimbabwe (IOBZ) Diploma. Attended various Leadership Development Programmes including most recently the Pathways Africa Management Development Programme, Success Motivation International Dynamics of Successful Management as well as Colonnade Business School. Hold certificates from Euromoney for Financial Forecasting and Analysis, among other management and technical trainings. Currently a CFA Level III candidate.
First Mutual Life offers a wide range of innovative products through its two main businesses, namely Employee Benefits and Individual Life Benefits business. First Mutual Life’s primary business activities are the provision of life assurance, retirement benefit products and other long-term financial security products. The company continues to be a pacesetter in the market in producing uniquely innovative life assurance products.
Board Members
Samuel Vengai Rushwaya
Samuel is a former Managing Director of Aberfoyle Holdings (Pvt) Ltd and past Chairman of British American Tobacco Zimbabwe Limited and Standard Chartered Bank Zimbabwe Limited as well as First Mutual Reinsurance Limited. He is also a past Director of CGU Insurance, Portland Holdings Limited, SFG Insurance and First Mutual Limited. He sits on the African Distillers Limited and First Mutual Life Assurance Limited boards. Samuel is a holder of a Bachelor of Science (Sociology) Honours Degree, London and Advanced Diploma in Training Management.
Douglas Hoto
Douglas is an accomplished business leader and Group Chief Executive Officer of FMHL. He holds a Bachelor of Science Honours Degree in Mathematics (University of Zimbabwe), is a qualified Actuary with more than 22 years’ experience. He is a Fellow of the Institute and Faculty of Actuaries of the United Kingdom 1999 (FIFA), and is also a Fellow of the Actuarial Society of South Africa (FASSA). Douglas started his actuarial career with Old Mutual in 1990 and worked in both the Harare and Cape Town offices until 1999, when he joined First Mutual Life. He rose through the ranks to become Managing Director of First Mutual Life in 2003 and Chief Executive of First Mutual Limited in 2004.
Douglas was instrumental in setting up First Mutual Reinsurance Company (FMRE Property & Casualty), TristarInsurance Company and African Actuarial Consultants from a Division of First Mutual Life Assurance Society. His career has seen him at the helm of Altfin Holdings and First Mutual Limited. In addition, Douglas is involved in community transformation initiatives focusing on education. He works closely with national development organizations and is the past chairman for Zimbabwe National Statistics Agency (ZIMSTATS). He serves on a number of boards and is a past chairman of Actuarial Society of Zimbabwe.
Mr Israel Paul Zaba Ndlovu
Consultant specializing in public sector finance.
Previously Finance Director of subsidiaries of TA holdings
Previously City Treasurer of Bulawayo
Previously Senior Accountant at National Railways of Zimbabwe
Director of POSB, CABS, Ingwebu Breweries, Bulilima Mangwe Business Incubator, Member of Opengates (Pvt) Ltd
William Marere
William was appointed to his current position in September 2012. Prior to this appointment, William was Chief Financial Officer – Corporate Finance at Econet Wireless Zimbabwe where he was responsible for corporate and project finance and investor relations. William served his Articles of Clerkship with Ernst & Young. Upon completion he worked for the companies in the financial services, mining and property development industries including Stanbic Bank, TN Financial Services and Zimbabwe Alloys Limited where he gained proficiency and expertise in finance and administration, corporate and project finance. William holds an Honours Bachelor of Accounting Science Degree from the University of South Africa (UNISA) and is a Chartered Accountant (Zimbabwe).
Amos Raymond Tamuonepi Manzai
Amos has senior managerial and executive leadership experience acquired at Deloitte & Touche London and Zimbabwe as senior supervisor. He has also served at ZESA as Deputy General Manager – Finance. Amos has also held the position of Group Finance Director at TA Holdings Ltd and Executive Director Finance & Administration at Standard Chartered Bank Zimbabwe.
He is a Director at Perrenialform Investments Pvt Ltd, Evergid Services Pvt Ltd and Lidle Trading Services (Pvt) Ltd. He holds a BA Honours Economics Degree (Dunelim UK) and is a Chartered Accountant (Zimbabwe).
Gareth Baines
Gareth has experience in the insurance industry and extensive knowledge of life and non-life insurance. Prior to joining the Board, he held executive positions in financial services sector in South Africa, at Guardrisk Insurance Company Limited, AIG South Africa Limited (AIG SA), ABSA Insurance Company, and Nedbank Insurance Limited. Gareth has served on several South African board committees including AIG SA Pension Fund Trustee Chair, Audit sub-committee of AIG SA, Intermediaries Guarantee Facility Limited, as President Institute of Risk Managers South Africa(IRMSA) and IRMSA Education & Technical sub-committee chair. He holds a Bachelor of Business Science in the special field of Finance and a Master of Business Administration (University of Cape Town).
Management
Willie Faston Chibaya
Willie has more than 15 years working experience in various capacities in the financial and pensions sector, at different institutions. He joined First Mutual Life Assurance Company as the Consultancy Services Manager responsible for client interface on all pensions and risk related solutions. Previously, he worked for an insurance company listed on the Zimbabwe Stock Exchange as a Senior Client Relations Manager.
He holds a Masters in Business Administration Degree, an Honours Degree in Statistics with the University of Zimbabwe (UZ) and a Postgraduate Diploma in Financial Planning with the University of Freestate (SA).
Madeleine Wadyehwata
Madelene joined First Mutual Life in 1994 as a New Business Administrator and rose through the ranks as Underwriter’s Assistant, Trainee Underwriter, Underwriter, Assistant Manager Underwriting up to an Underwriting Manager.
Her experience in life administration business spans over 25 years. She is the chairperson of the Life Underwriters Association of Zimbabwe, facilitating the enhancement of technical skills for the upcoming Life underwriters in the Industry and promoting communication amongst underwriters and claims assessors in the Industry. She is an examiner of the Insurance Institute of Zimbabwe (IIZ).
Madalene is a Chartered Insurer and qualified as an Associate (AIISA) and a Fellow of the Insurance Institute of South Africa (FIISA).
Nkosikhona Ndlovu
Nkosikhona Ndlovu has more than 10 years experience in Senior management specializing in brand management, business strategy formulation, customer relationship management, business development, change management and marketing strategy. His experience encompasses the manufacturing and service industries. He completed a three year postgraduate management traineeship with Astra Holdings Limited specializing in business strategy formulation and implementation. He has held several senior management positions including Chief Marketing Officer (Merlin Limited), Branch Manager (ZB Life Insurance Bulawayo) and Managing Director (Dreyton Textiles).
EMBA, Msc Banking and Financial Services(NUST), BBS (Hons) ( UZ), IMM(RSA).
Madzishe Chipunza
Madzishe is the General Manager of First Mutual Funeral Services. He joined First Mutual Life Assurance Company in 1993 rising through the ranks to become the Marketing and Distribution Executive in charge of the products distribution and branch network.
In 2008 he was appointed to run Dunamis Advisory Services as the Principal Consultant (an Exclusive Franchising Agency with a focus on the Distribution of Corporates business for the various First Mutual Holdings Limited SBUs business lines) leading to his current appointment.
Madzishe is a holder of a Bachelor of Commerce in Marketing from the Zimbabwe Open University.
First Mutual Health is a leading medical aid insurance scheme in Zimbabwe that provides exceptional medical aid cover at competitive rates. With thousands of members cutting across a wide spectrum of the market from non-profit making organisations, government institutions, mining, education, individuals and commerce, we offer the perfect blend of experience, agility and innovation to service our membership exceptionally.
Board Members
Douglas Hoto
Douglas is an accomplished business leader and Group Chief Executive Officer of FMHL. He holds a Bachelor of Science Honours Degree in Mathematics (University of Zimbabwe), is a qualified Actuary with more than 22 years’ experience. He is a Fellow of the Institute and Faculty of Actuaries of the United Kingdom 1999 (FIFA), and is also a Fellow of the Actuarial Society of South Africa (FASSA). Douglas started his actuarial career with Old Mutual in 1990 and worked in both the Harare and Cape Town offices until 1999, when he joined First Mutual Life. He rose through the ranks to become Managing Director of First Mutual Life in 2003 and Chief Executive of First Mutual Limited in 2004.
Douglas was instrumental in setting up First Mutual Reinsurance Company (FMRE Property & Casualty), TristarInsurance Company and African Actuarial Consultants from a Division of First Mutual Life Assurance Society. His career has seen him at the helm of Altfin Holdings and First Mutual Limited. In addition, Douglas is involved in community transformation initiatives focusing on education. He works closely with national development organizations and is the past chairman for Zimbabwe National Statistics Agency (ZIMSTATS). He serves on a number of boards and is a past chairman of Actuarial Society of Zimbabwe.
Tafadzwa Makoni
Tafadzwa is a director of Rapha Trust and its Associates, T. A. Makoni Dental Care Services P/L, Celebration Ministries International and FMRE Property and Casualty
He is an MBA Lecturer for Nottingham Trent University; Chairman of the Practise Management Committee.
He holds a DBA with Rushmore University, MBA with Nottingham Business School (UK), Doctor of Dental Surgery (Greece) and Certificate of Proficiency
James Karidza
He introduced hard currency billing to achieve stability in the face of hyperinflation and set up a uniform budgetary format for the Group for ease of consolidation and reporting.
He is a past Director of various institutions including NicozDiamond Insurance
James is a Chartered Accountant and a holder of a Bachelor of Accountancy Degree. London
Daphine Tomana
Daphine is a lawyer whose present occupation is Corporate Legal Services Manager for Zimbabwe Newspapers (1980). Prior to that, she was a Bank Examiner for the Reserve Bank of Zimbabwe after starting her career as a legal practitioner in the law firms of Ziumbe and Mtambanengwe and Sawyer and Mkushi. Daphine is a previous Member and Acting Chairperson of the Board of the National Social Security Authority (NSSA) and a previous Member of the NicozDiamond Insurance Limited Board. She currently sits on the Boards of First Mutual Holdings Limited and the Agricultural Development Bank of Zimbabwe (Agribank). She holds a Bachelor of Law Honours Degree from the University of Zimbabwe.
Douglas Hoto
Douglas is an accomplished business leader and Group Chief Executive Officer of FMHL. He holds a Bachelor of Science Honours Degree in Mathematics (University of Zimbabwe), is a qualified Actuary with more than 22 years’ experience. He is a Fellow of the Institute and Faculty of Actuaries of the United Kingdom 1999 (FIFA), and is also a Fellow of the Actuarial Society of South Africa (FASSA). Douglas started his actuarial career with Old Mutual in 1990 and worked in both the Harare and Cape Town offices until 1999, when he joined First Mutual Life. He rose through the ranks to become Managing Director of First Mutual Life in 2003 and Chief Executive of First Mutual Limited in 2004. Douglas was instrumental in setting up First Mutual Reinsurance Company (FMRE Property & Casualty), TristarInsurance Company and African Actuarial Consultants from a Division of First Mutual Life Assurance Society. His career has seen him at the helm of Altfin Holdings and First Mutual Limited. In addition, Douglas is involved in community transformation initiatives focusing on education. He works closely with national development organizations and is the past chairman for Zimbabwe National Statistics Agency (ZIMSTATS). He serves on a number of boards and is a past chairman of Actuarial Society of Zimbabwe.
William Marere
William was appointed to his current position in September 2012. Prior to this appointment, William was Chief Financial Officer – Corporate Finance at Econet Wireless Zimbabwe where he was responsible for corporate and project finance and investor relations. William served his Articles of Clerkship with Ernst & Young. Upon completion he worked for the companies in the financial services, mining and property development industries including Stanbic Bank, TN Financial Services and Zimbabwe Alloys Limited where he gained proficiency and expertise in finance and administration, corporate and project finance. William holds an Honours Bachelor of Accounting Science Degree from the University of South Africa (UNISA) and is a Chartered Accountant (Zimbabwe).
Gareth Baines
Gareth has experience in the insurance industry and extensive knowledge of life and non-life insurance. Prior to joining the Board, he held executive positions in financial services sector in South Africa, at Guardrisk Insurance Company Limited, AIG South Africa Limited (AIG SA), ABSA Insurance Company, and Nedbank Insurance Limited. Gareth has served on several South African board committees including AIG SA Pension Fund Trustee Chair, Audit sub-committee of AIG SA, Intermediaries Guarantee Facility Limited, as President Institute of Risk Managers South Africa(IRMSA) and IRMSA Education & Technical sub-committee chair. He holds a Bachelor of Business Science in the special field of Finance and a Master of Business Administration (University of Cape Town).
Memory Mukondomi
Memory is the Director Finance and Administration in the Ministry of Public Service Labour & Social Welfare. Prior to her current position, she was the Chief Internal Auditor in the Ministry of Industry and International Trade from 2005 to 2011. She was in the COMESA Audit Committee having worked for the Auditor General from 1990 to 2005. Memory holds an Executive Masters of Business Administration from the National University of Science and Technology and Bachelor of Science (Hons) Accounting and Finance – Chinhoyi University.
Evlyn Mkondo
Eve graduated from the University of Zimbabwe with a Bachelor of Accountancy (Honours) degree and became a member of the Institute of Chartered Accountants of Zimbabwe in 1989 after serving articles with Coopers & Lybrand (now Ernst Young) in Harare. Eve has held senior finance positions in organizations spanning power, retail, mobile communications and financial services. She later joined listed conglomerate Star Africa Corporation Limited (formerly ZSR Limited) as Group Finance Director and later as its Group Commercial Director. Eve gained invaluable experience as an Executive Director of the main Board, a director at divisional boards and also at subsidiaries Sugar Industries Botswana Limited, Star Africa International Limited (Mauritius) and ZSR Transport Limited (South Africa). She also sat on the Zimbabwe Sugar Association board. Eve spent a year as Chief Finance Officer of AIM listed African Consolidated Resources Limited before retiring in 2013. Currently she’s serving as non-executive director at Schweppes Zimbabwe Limited, Allied Timbers Limited, First Mutual Properties and Standard Charted Bank Zimbabwe.
Amos Raymond Tamuonepi Manzai
Amos has senior managerial and executive leadership experience acquired at Deloitte & Touche London and Zimbabwe as senior supervisor. He has also served at ZESA as Deputy General Manager – Finance. Amos has also held the position of Group Finance Director at TA Holdings Ltd and Executive Director Finance & Administration at Standard Chartered Bank Zimbabwe.
He is a Director at Perrenialform Investments Pvt Ltd, Evergid Services Pvt Ltd and Lidle Trading Services (Pvt) Ltd. He holds a BA Honours Economics Degree (Dunelim UK) and is a Chartered Accountant (Zimbabwe).
Samuel Vengai Rushwaya
Samuel is a former Managing Director of Aberfoyle Holdings (Pvt) Ltd and past Chairman of British American Tobacco Zimbabwe Limited and Standard Chartered Bank Zimbabwe Limited as well as First Mutual Reinsurance Limited. He is also a past Director of CGU Insurance, Portland Holdings Limited, SFG Insurance and First Mutual Limited. He sits on the African Distillers Limited and First Mutual Life Assurance Limited boards. Samuel is a holder of a Bachelor of Science (Sociology) Honours Degree, London and Advanced Diploma in Training Management.
Elisha Moyo
Elisha is a lawyer by profession and currently practices law in the Law firm Moyo and Partners Legal Practitioners which he founded in October 2011. His specialty is corporate law. In August 2012, Elisha was appointed as Chairman of Pearl Properties (2006) Limited (now First Mutual Properties), and a non-executive director of First Mutual Holdings Limited and TristarInsurance Company Limited. He also sits on several other boards, including Afrosoft Holdings Limited. He is a current PhD student in Business Administration and he holds a Master’s in Business Administration from the University of Zimbabwe, a Bachelor of Laws degree and a Bachelor of Law Honours Degree from the same institution.
Management
Stanford Sisya
Stanford is the Managing Director of First Mutual Health and has been its head since inception in 2009 and was instrumental in setting up the business unit. He joined First Mutual Life Assurance in October 2002 as an Employee Benefits Technical Manager. Stanford has extensive experience in pension administration, technical accounting, risk assessment and management after having spent over 26 years in the insurance industry.
Prior to joining First Mutual Life Assurance, Stanford was in the management team at Old Mutual Life Assurance Company of Zimbabwe and worked in various capacities over a period of 12 years. He was the key resource on setting up the self-administered pension fund portfolio in the Employee Benefits Business Unit. He is a director of First Mutual Health Company and sits on several boards. He also sits in the Joint Advisory Council and Medical Aid Society Advisory Council at the Ministry of Health and Child Care. He is a member of both AHFoZ Executive and Management Committees.
He holds a Diploma from the Institute of Chartered Secretaries and Administrators and is also a holder of an Executive Masters in Business Administration Degree from Africa University (AU)
Gugulethu Ngwenya
Gugulethu has vast experience spanning over 14 years in executive management roles. She has a keen understanding of differing market dynamics having worked in Uganda for 4 years as the General Manager of First Insurance Company and was also an Executive member of the Uganda Insurers Association. Furthermore, Gugulethu has worked with companies in the Zambia and Malawi insurance markets and her passion lies in the areas of business and product development, marketing, distribution channels-mainly agency management and bancassurance, risk management, customer relationship management and strategic management.
She has held different executive roles within NicozDiamond Insurance and joined First Mutual Health Company following the acquisition of NicozDiamond by First Mutual Holdings. She is currently the Operations Executive.
Gugulethu holds a Masters in Business Administration, BSC Honours and BSC General Degree from the University of Zimbabwe. In addition, she has just completed the Programme in Short term Insurance Associateship through UNISA. Gugulethu also holds a Diploma in Strategic Management that was facilitated through Swedish International Cooperation Development agency (SIDA), she completed a board competence course through OSLO & Akershus University College, and she holds several certificates in coaching and is a certified coach practitioner.
Gugulethu held/holds directorships in the following:
Clover Leaf Panel Beaters (2017 to Date)
Advisory Council International Youth Foundation (2016 to Date)
Fidelity Funeral Company (2017-2018)
Daniel Chipangura
Joined First Mutual Health in 2018 as the New Business Development Manager, bringing a wealth of experience in business development, sales management and trade marketing gained in prior engagements in various industries with responsibilities spanning across the SADC region and the Caribbean.
Daniel is a member of the Marketers Association of Zimbabwe (MAZ).
He is a holder of diplomas in Marketing Management and Public Relations, Bachelor of Commerce Degree in Marketing, Post-Graduate Diploma in Management from the National University of Science & Technology (NUST)
Sindiso Ncube
Sindiso joined First Mutual Health in 2009 and has more than 20 years’ experience in Insurance and Customer Services.
He sits on Public Relations Committee of the Association of Health Funders of Zimbabwe (AHFoZ)
Sindiso is a certified Marketing and Client Relationship Management Practitioner.
He holds a Bachelor of Business Administration Degree (MANCOSA) as well as a Diploma in Insurance from the Chartered Institute of Insurance (UK)
Wellington Madya
He is a seasoned healthcare administration executive with experience spanning more than 10 years in the private health services provision space. Wellington has a wealth of experience in healthcare services strategy formulation and review, setting up health service facilities, health care administration and healthcare financial modelling.
Prior to joining First Mutual Health Services, Wellington was in the senior management team at South Medical Chitungwiza hospital and worked on numerous projects to transform the hospital into an integrated business unit. He was also instrumental in the establishment of CitiMed Clinics in Harare and Victoria Falls. He also played a pivotal role in setting up the financial structures of the Private Hospitals Association of Zimbabwe and is the Past Vice Board Chairman of the Institute of Directors in Zimbabwe. He sits on various boards for non-profit making organisations.
Wellington holds a Bachelor of Accountancy Honours from the University of Zimbabwe, a Bachelor of Laws from the University of South Africa, a Chartered Management Accountant designation from the Chartered Institute of Management Accountants United Kingdom, a Chartered Global Management Accountant designation from the American Institute of Certified Public Accountants and a Master of Business Administration from the University of Zimbabwe. He is both a Registered Public Accountant and Legal Practitioner in the Zimbabwean jurisdiction.
Board Members
Elisha Moyo
Elisha is a lawyer by profession and currently practices law in the Law firm Moyo and Partners Legal Practitioners which he founded in October 2011. His specialty is corporate law. In August 2012, Elisha was appointed as Chairman of Pearl Properties (2006) Limited (now First Mutual Properties), and a non-executive director of First Mutual Holdings Limited and TristarInsurance Company Limited. He also sits on several other boards, including Afrosoft Holdings Limited. He is a current PhD student in Business Administration and he holds a Master’s in Business Administration from the University of Zimbabwe, a Bachelor of Laws degree and a Bachelor of Law Honours Degree from the same institution.
David Nyabadza
David is the managing director for NicozDiamond Insurance. An established insurance professional with more than 15 years experience, David started his career with FBC Reinsurance as an Assistant Underwriter in 2001 and rose to become the branch manager for Bulawayo.
He joined the First Mutual group in 2003 as Facultative Manager for First Mutual Reinsurance at its inception. He contributed to the development of the business from a greenfield project to a market leader with significant regional presence. David was promoted to Operations Executive for First Mutual Reinsurance before taking up his current role.
He holds a Bachelor of Commerce Degree in Insurance and Risk Management (Zimbabwe), and a Masters Degree in Business Administration from the Eastern and Southern African Management Institute (ESAMI).
Bruce Campbell
MBL (UNISA), Bachelor of Arts (NU) FllSA, AllSA
Bruce Campbell is a qualified and seasoned insurer who is an Associate and Fellow of the Chartered Insurance Institute of London.
He holds a Master of Business Leadership from UNISA and has a Bachelor of Arts Degree from Natal University.
He was Chief Executive Officer of Mutual and Federal Insurance Company in South Africa for ten years between 1998 and 2007 and oversaw the successful acquisition and integration of the Protea Insurance Company and Commercial Union.
He has also been chairman and Chief Executive Officer of the Alexander Forbes Group between 2007 and 2010.He has served on the Board of Credit Guarantee as chairman, on the RMI insurance company Zimbabwe as chairman and also as a Director of Mutual Federal in Namibia and the South African Insurance Association Board.
He is currently an independent Director of Santam South Africa and sits on several other non- insurance Boards.
Nester Mukwehwa
Master in Policy Studies, BSc Honors Social Science and Administration
Mrs. Nester Mukwewa is currently the Human Resources Director of Hunyani Paper and Packaging since 2008. She is also a Board member of NSSA, Chairperson of the National Employment Council for the Printing and Packaging Industry, Independent Arbitrator of the Ministry of Public Service and Social Service, Chairperson of Emcoz Labour committee and UZ Council member.
She is a highly experienced human capital specialist and holds a Master in Policy Studies and a BSc Honors Social Science and Administration well as various HR diplomas
Douglas Hoto
Douglas is an accomplished business leader and Group Chief Executive Officer of FMHL. He holds a Bachelor of Science Honours Degree in Mathematics (University of Zimbabwe), is a qualified Actuary with more than 22 years’ experience. He is a Fellow of the Institute and Faculty of Actuaries of the United Kingdom 1999 (FIFA), and is also a Fellow of the Actuarial Society of South Africa (FASSA). Douglas started his actuarial career with Old Mutual in 1990 and worked in both the Harare and Cape Town offices until 1999, when he joined First Mutual Life. He rose through the ranks to become Managing Director of First Mutual Life in 2003 and Chief Executive of First Mutual Limited in 2004.
Douglas was instrumental in setting up First Mutual Reinsurance Company (FMRE Property & Casualty), TristarInsurance Company and African Actuarial Consultants from a Division of First Mutual Life Assurance Society. His career has seen him at the helm of Altfin Holdings and First Mutual Limited. In addition, Douglas is involved in community transformation initiatives focusing on education. He works closely with national development organizations and is the past chairman for Zimbabwe National Statistics Agency (ZIMSTATS). He serves on a number of boards and is a past chairman of Actuarial Society of Zimbabwe.
Antony Makonese
CZ (Z); Acc Honors.
Antony has senior managerial and executive leadership experience acquired at Nedbank Zimbabwe Limited where he holds the position of Chief Finance Officer and Executive Director.
He has also served at Zimnat Life Insurance Company as Chief Finance Officer and Company Secretary.Antony has also held the position of Group Financial Controller at TA Holdings Ltd and Corporate Finance Manager at KPMG.
He is a Director at Nedbank Zimbabwe, PSI Zimbabwe Advisory Trustees Board, Nomtab Investments (Private) Limited, Probay Investments (Private) Limited and A &P Makonese Trust.
He holds a Bachelor of Accountancy Honours Degree from the University of Zimbabwe and is a Chartered Accountant (Zimbabwe)
Dr. Fungayi Primrose Chatiza
Ph.D. in Zoology; Msc in Aquatic Health; BCH
Dr. Chatiza holds a PHD in Zoology from the University of Johannesburg and a Master of Science in Aquatic Health from the same institution.
She is a holder of a Bachelor of Science Honours degree in Biochemistry from the University of Zimbabwe.
She sits on the board of National Biotechnology Authority.
Mrs. Tembiwe Moyo
BSc Honours; MBA
Mrs Moyo is a Chartered Secretary and holds a Bachelor of Accountancy (Honours) degree from Gregg (RSA). She is also a holder of a Masters in Business Administration from Nottingham Business School.
Tembiwe is the current president and board member of Southern Africa Railways Association, a non-executive director of First Capital Bank and sits on several other boards.
John Tendai Mapani
MBA;IISA
ohn is a Chartered Insurer (IISA) with a strong financial background having served as a non-executive director for a combined period of 17 years in various sectors of the economy that include the banking sector. John has over 36 years of insurance experience at both middle and executive management level and has led as President or Chairman of three different Insurance Institutes that include Insurance Institute of Zimbabwe and Insurance Council of Zimbabwe. He currently sits on the board of Standards Association of Zimbabwe. John holds a Masters of Business Administration from The Nottingham Trent University and is a fellow of the Insurance Institute of South Africa.
Management
Noel Manika
MSc. Risk Mgt., BSc. Honors Econ. (UZ), MBA (UZ)
Noel is currently the General Manager Operations at NicozDiamond Insurance Limited where he has contributed immensely towards the formulation and implementation of winning strategies for the company. With more than 24 years of diversified experience in insurance, Noel has established a reputation of upholding very high service level standards & driving customer service through his expertise.
Noel is currently the Chairman of the Insurance Council of Zimbabwe Technical Committee where he has been very influential and has also been instrumental in shaping the insurance industry at large. He presently serves on several Boards of companies including United General Insurance of Malawi, Clover Leaf Panel Beaters and Special Automobile Underwriters of Zimbabwe (SAUZ).
Noel holds a Masters in Business Administration Degree as well as a Master of Science Degree in Insurance & Risk Management. He also possesses a Bachelor of Science Honours Degree in Economics and is an Associate & Fellow of the Insurance Institute of South Africa
Tendai Madziwa
Tendai joined NicozDiamond in June 2019 as General Manager Finance and is responsible for leading the financial aspects of the business with experience in financial reporting, corporate finance, corporate tax, auditing, short term insurance and life assurance.
Tendai joined PricewaterhouseCoppers as an Articled Clerk in Assurance in 2012 and left in 2016 as Senior Associate. He moved Deloitte Botswana as Audit Supervisor in May 2016 and returned to Zimbabwe in August 2016 to become the Group Accountant of First Mutual Holdings Limited. Tendai became the Group Finance & Administration Manager of First Mutual Holdings in November 2016, until he joined NicozDiamond.
He is a qualified Chartered Accountant Zimbabwe, a holder of a Post Graduate Dip in Applied Accounting Sciences with UNISA, Diploma in Short-term Insurance with the Insurance Institute of Zimbabwe, Bachelor of Commerce Honours in Accounting with NUST and Management leadership certificates with JSM Pathways and University of Cape Town –Graduate School of Business.
Munyaradzi Kativhu
Munya is an experienced insurance professional who has worked for a number of insurance companies where he served in various senior management positions. He brings a wealth of experience gained from previous positions
where he worked as Underwriting Manager, Claims Manager, Head of Operations and General Manager. He joined the First Mutual Group in 2016 as Business Development Manager under its short-term insurance subsidiary before his appointment to the current position.
Munya holds among other qualifications a Master of Science Degree in Risk Management and Insurance from National University of Science and Technology.
Grace Ntuli Chibaya
Grace is an insurer with more than 16 years’ experience in the industry gained from both claims and underwriting. She joined TristarInsurance in 2004 having worked for NicozDiamond as an underwriter. Grace was the
Operations Manager for TristarInsurance before taking up her current role.
She holds a Master’s Degree in Business Administration and a BSc Honours Degree in Economics both from the University of Zimbabwe, Diploma in
Insurance (IIZ).
Luwiza Gezani
Luwiza is an insurance practitioner with more than 10 years experience in the insurance industry.
She started her career as a broker before moving to TristarInsurance where she rose through the ranks to become an Underwriting Supervisor a position that she held until her appointment as Head Strategic Business Unit 2
Luwiza holds an Associateship with IISA and is currently studying towards a master’s degree in Strategic Management
Osborn Nyereyemhuka
Msc Strategic Management, AIIZ, EDBL (Zim)
Osborn is a seasoned insurance practitioner with more than 14 years’ experience in the property and casualty insurance sector. He started his career as an underwriter and rose through the ranks to his current position. His experience involves exposure to commercial lines underwriting at both managerial and non-managerial levels, IT system project implementation and quality management systems audits. Osborn holds a Msc in Strategic Management, Associate Diploma in Insurance, Executive Diploma in Business Leadership and a Bachelor of Commerce Honours Degree in Risk and Insurance Management. He is currently pursuing his fellowship studies.
First Mutual Reinsurance is involved in the provision of reinsurance security in all classes of general insurance and life & health insurance, with a stable credit rating of BBB+ by Global Credit Risk (GCR). In addition, First Mutual Reinsurance trades on a strong retrocession panel with A rated regional and international securities.
The company also provides a diverse range of technical training and risk management services as a total risk solution to its clients. First Mutual Reinsurance also has a strategic business unit call FMRE Property & Casualty in Botswana.
Board Members
Oliver Mtasa
Oliver is a Chartered Accountant. He holds a Bachelor of Accountancy (Honours) degree from the University of Zimbabwe. He is also a holder of a Masters in Business Administration from the same institution. Oliver is a non-executive director of Art Corporation, a Partner at Crowe Horwath Welsa Chartered Accountants and sits on several other boards.
Douglas Hoto
Douglas is an accomplished business leader and Group Chief Executive Officer of FMHL. He holds a Bachelor of Science Honours Degree in Mathematics (University of Zimbabwe), is a qualified Actuary with more than 22 years’ experience. He is a Fellow of the Institute and Faculty of Actuaries of the United Kingdom 1999 (FIFA), and is also a Fellow of the Actuarial Society of South Africa (FASSA). Douglas started his actuarial career with Old Mutual in 1990 and worked in both the Harare and Cape Town offices until 1999, when he joined First Mutual Life. He rose through the ranks to become Managing Director of First Mutual Life in 2003 and Chief Executive of First Mutual Limited in 2004.
Douglas was instrumental in setting up First Mutual Reinsurance Company (FMRE Property & Casualty), TristarInsurance Company and African Actuarial Consultants from a Division of First Mutual Life Assurance Society. His career has seen him at the helm of Altfin Holdings and First Mutual Limited. In addition, Douglas is involved in community transformation initiatives focusing on education. He works closely with national development organizations and is the past chairman for Zimbabwe National Statistics Agency (ZIMSTATS). He serves on a number of boards and is a past chairman of Actuarial Society of Zimbabwe.
Misheck Manyumwa
Mischek has over 20 years’ experience of business management and he is currently the Managing Director of Zimsun Leisure (Private) Limited. Misheck is a specialist in Human Resources and Operation Management. He also sits on various other boards. Misheck is a specialist in Human Resources and Operation Management. He also sits on various other boards.
Misheck holds a B.Sc (Honours) degree in Sociology (University of Zimbabwe) and a Master of Science in Industrial Relations (London School of Economics and Political Science).
Maitirwa Mukonoweshuro
She is a holder of Bachelor of Accounting Science (Honours), Accounting and Auditing (University of South Africa)
Carlson Chisvo
Carlson has over 27 years’ hands on experience gained in the insurance and Reinsurance industries with specific knowledge in Underwriting, Claims (insurance & reinsurance), Performance and marketing management, Business performance Analysis and Development.
Carlson is a Chartered Insurer – Fellow of the Insurance Institute of South Africa (FIISA) and he holds a Postgraduate Diploma in Management for Executives from University of Zimbabwe.
Management
Douglas Sithole
Douglas Sithole is the Facultative Manager with First Mutual Reinsurance. Douglas is a reinsurance practitioner with well-developed skills and experience in underwriting, claims management and reinsurance business administration. His working experience in the insurance industry spans over 10 years and joined First Mutual Reinsurance in 2006.
He holds a Bachelor of Commerce Honours Degree in Risk Management and Insurance from the National University of Science & Technology (NUST), Zimbabwe and a Masters of Business Administration degree (MBA) from Midlands State University (MSU), Zimbabwe. He is currently studying towards completion of a Masters Degree in Risk Management and Insurance with NUST and an Advanced Diploma in Insurance (ACII) with the Chartered Insurance Institute (UK).
Iris Ndumo
Iris Ndumo is the Treaties Manager with First Mutual Reinsurance. Iris has more than 14 years working experience in the insurance and reinsurance market. Prior to her current role which she has held for five years, Iris worked as a Treaties underwriter for four years and as an underwriter for five years with Altfin Insurance Company.
Iris holds an Honours degree in Insurance and Risk Management with National University of Science and Technology (NUST Zimbabwe) and an Executive Masters in Business Management with East and Southern African Management Institute (ESAMI).
Isaac Zinhanga
Isaac’s reinsurance operations expertise transformed various companies’ service delivery to the insurance intermediaries and clients he served within an unprecedented time period. His career started with two years’ experience in short term insurance underwriting before pioneering as head of operations for a Zimbabwean reinsurance entity where he spent six years in charge of operations, business development and technical accounting. He also headed the reinsurance division of an international broking firm for three years before joining First Mutual Reinsurance in August 2018.
His experience leverages on unmatched technical skills underpinned by detailed comprehension of the financial system and excellent communication capabilities. Isaac is a certified Basel III professional who also holds a B. Comm. (Hons) Risk Management and Insurance plus a Master of Science in Finance and Investment, both from National University of Science & Technology
Bongai Muhau
Bongai has more than 15 years of diversified experience and underwriting expertise spanning across the entire insurance industry. He started his career with Aon before joining a leading insurance company in Southern Africa. Prior to joining FM Re, he was the Head of Operations for ZB Reinsurance, formerly Intermarket Reinsurance which was previously the Zimbabwean branch of Hollandia Reinsurance of South Africa where he played a critical role in transforming the company as one of the leading and profitable reinsurance companies in Zimbabwe. His core competencies and skills are in technical reinsurance management, pricing, risk management and insurance risk modelling. His expertise in risk has been instrumental in coming up with an internal and proprietary risk Model for the Botswana market. He has conducted various training programmes in technical reinsurance management across the region.
Bongai is a member of the Solvency II Association, Washington and he is a Certified Solvency II Professional (CSiiPro). He also holds a Masters of Science in Risk Management & Insurance as well as a Bachelor of Commerce Honours in Insurance and Risk Management from the National University of Science and Technology (NUST Zimbabwe) and is a member of the Global Association of Risk Professionals (GARP).
Chipo Chigavanyika
Chipo Chigavanyika is a Technical Accountant with First Mutual Reinsurance. She joined First Mutual Reinsurance in 2006 as a technical accounting officer. Chipo has 11 years working experience in the reinsurance market.
Chipo holds a Bachelor of Commerce Business Management Honours degree from Midlands State University and Master’s Degree in Business Administration from the University of Zimbabwe.
First Mutual Wealth is a registered Investments Manager under the Securities and Exchange Commission (SEC). It offers a wide variety of Wholesale Investment Products of Stand-alone Segregated Portfolios to Pension Funds, First Mutual Group Companies and High Net-worth Clients. It is also involved in the unit trust business which enables the company to offer investment products to the mass market through its affordable and flexible Individual Investment Accounts.
Board Members
Oliver Mtasa
Oliver is a Chartered Accountant. He holds a Bachelor of Accountancy (Honours) degree from the University of Zimbabwe. He is also a holder of a Masters in Business Administration from the same institution. Oliver is a non-executive director of Art Corporation, a Partner at Crowe Horwath Welsa Chartered Accountants and sits on several other boards.
Douglas Hoto
Douglas is an accomplished business leader and Group Chief Executive Officer of FMHL. He holds a Bachelor of Science Honours Degree in Mathematics (University of Zimbabwe), is a qualified Actuary with more than 22 years’ experience. He is a Fellow of the Institute and Faculty of Actuaries of the United Kingdom 1999 (FIFA), and is also a Fellow of the Actuarial Society of South Africa (FASSA). Douglas started his actuarial career with Old Mutual in 1990 and worked in both the Harare and Cape Town offices until 1999, when he joined First Mutual Life. He rose through the ranks to become Managing Director of First Mutual Life in 2003 and Chief Executive of First Mutual Limited in 2004.
Douglas was instrumental in setting up First Mutual Reinsurance Company (FMRE Property & Casualty), TristarInsurance Company and African Actuarial Consultants from a Division of First Mutual Life Assurance Society. His career has seen him at the helm of Altfin Holdings and First Mutual Limited. In addition, Douglas is involved in community transformation initiatives focusing on education. He works closely with national development organizations and is the past chairman for Zimbabwe National Statistics Agency (ZIMSTATS). He serves on a number of boards and is a past chairman of Actuarial Society of Zimbabwe.
William Marere
William was appointed to his current position in September 2012. Prior to this appointment, William was Chief Financial Officer – Corporate Finance at Econet Wireless Zimbabwe where he was responsible for corporate and project finance and investor relations. William served his Articles of Clerkship with Ernst & Young. Upon completion he worked for the companies in the financial services, mining and property development industries including Stanbic Bank, TN Financial Services and Zimbabwe Alloys Limited where he gained proficiency and expertise in finance and administration, corporate and project finance. William holds an Honours Bachelor of Accounting Science Degree from the University of South Africa (UNISA) and is a Chartered Accountant (Zimbabwe).
Davison Mupasiri
Davison is the Compliance and Money Laundering Reporting Officer for the company. He is also the Compliance Officer for First Mutual Holdings Group.
Davison’s responsibility is to ensure the implementation of the company’s Compliance Policy Framework and to continue to inculcate a culture of compliance within the company. He is also responsible for oversight and monitoring of Anti-Money Laundering (AML) by the company and its employees. The position is also responsible for identifying, assessing, advising on, monitoring, reporting on regulatory compliance, drafting, implementing and managing compliance risk management plans. Prior to joining First Mutual, Davison worked for National Foods, ICL and Silke Computers.
Davison is a holder of a Bachelor of Science (Honours) Degree in Applied Accounting (ACCA/Oxford Brookes University) and has more than 20years experience in accounting, internal audit and compliance. Additionally Davison has attended several courses in General Tax, Tax Planning and Compliance (Compliance Institute of South Africa)
Management
Thomas Mutswiti
Thomas has thirteen Years (13) experience in Financial Markets with two of these having been spent in Banking Sector (Retail, International Banking and Treasury Operations) and 11 Years in Asset Management Industry covering Fund Management, Investments Research and Analysis and Strategy Facilitation.
Currently he manages an investments portfolio with more than $260m FUM with an actively managed portion of $180m spread across all asset classes. The role entails formulation of the investment strategy in liaison with clients, asset allocation and stock picks, trading counterparties determination & attendant risk management.
Thomas is an Ex officio member of the First Mutual Holdings Group Board Investments Committee and First Mutual Wealth Management (Pvt) Audit Committee and Main Board responsible for Investments Strategy recommendations, implementation and monitoring. Member of First Mutual Holdings Group EXCO.
He has trained Pension Fund Trustees on Investments Management and Analysis.
Participated in the Zimbabwe Independent Quoted Companies Survey & the Zimbabwe Independent Banks & Banking Survey 2017 Report.
He is a Non-Executive Director at Bulls n Bears (Pvt) Ltd, a financial and tech information aggregation company with specific focus on Financial Literacy, leveraging digital platforms for brand and product growth and CRM and a Trustee of the First Capital Bank Employee Share Ownership Trust.
Thomas holds a Masters in Business Administration degree (UZ) majoring in Financial Markets, BComm Finance Degree (Honours) from the National University & Science Technology and the Institute of Bankers Zimbabwe (IOBZ) Diploma. Attended various Leadership Development Programmes including most recently the Pathways Africa Management Development Programme, Success Motivation International Dynamics of Successful Management as well as Colonnade Business School. Hold certificates from Euromoney for Financial Forecasting and Analysis, among other management and technical trainings. Currently a CFA Level III candidate.
Ngaakudzwe Gumbo
Ngaakudzwe has over 10 years of experience in corporate debt instruments and investment management gained at Nedbank CIB in South Africa, and more recently an Alternative Investment Fund domiciled in Mauritius with a focus on Sub-Saharan Africa.
As Fund Manager at First Mutual Wealth, he supports the General Manager in overseeing management of Traditional and Alternative Investments portfolios. He is a holder of an MBA with Henley Business School (UK), amongst other qualifications and currently studying towards attaining Chartered Alternative Investments Analyst charter.
William Mutume
William heads the Business Development department of First Mutual Wealth Management. He has more than 7 year’s practical experience in Investment Banking, Business Analysis/ Development, Investment Management/Advisory and Microfinance Management. Furthermore, he has experience in Fund Management and general Treasury Management functions such as Front Office Trading, Trade Finance Dealing, Treasury Business Development and Marketing. He joined First Mutual Wealth in 2016 as Head of Sales and Marketing to set up both Wholesale and Retail Investment Business Development for the company. William is a member of the Marketers Association of Zimbabwe and the Zimbabwe Institute of Management.
William is a holder of BComm Banking (NUST) Degree, MSc Finance and Investments (NUST), Diploma in Business Administration, Executive Certificate in Investments and Portfolio Management and is a CFA Level III Candidate.
First Mutual Microfinance (“FMM”) is a registered micro-lender under the Reserve Bank of Zimbabwe. The Company offers a diverse range of products including personal loans, SME loans, agricultural loans, asset loans and order financing. The product offering is skewed to productive and financially excluded markets-utilizing loan structures such as value chain and group financing. The FMM team provides innovative customer centric financial solutions with a view of promoting outreach and a sustainable economic environment.
First Mutual Properties Limited is a public listed property company incorporated in Zimbabwe and its principal activities are property investment, development and management. First Mutual Properties actively manages a diverse property portfolio that spans office parks, Central Business District (CBD) retail, CBD offices, suburban retail and industrial. The growth of the company is premised around property acquisitions and developments.
Oyster Real Estate Oyster Real Estate is the trading name for First Mutual Properties. Oyster, a fully licensed entity, provides professional property services that include property management, facilities management, property development, property investment and valuations.
Board Members
Douglas Hoto
Douglas is an accomplished business leader and Group Chief Executive Officer of FMHL. He holds a Bachelor of Science Honours Degree in Mathematics (University of Zimbabwe), is a qualified Actuary with more than 22 years’ experience. He is a Fellow of the Institute and Faculty of Actuaries of the United Kingdom 1999 (FIFA), and is also a Fellow of the Actuarial Society of South Africa (FASSA). Douglas started his actuarial career with Old Mutual in 1990 and worked in both the Harare and Cape Town offices until 1999, when he joined First Mutual Life. He rose through the ranks to become Managing Director of First Mutual Life in 2003 and Chief Executive of First Mutual Limited in 2004.
Douglas was instrumental in setting up First Mutual Reinsurance Company (FMRE Property & Casualty), TristarInsurance Company and African Actuarial Consultants from a Division of First Mutual Life Assurance Society. His career has seen him at the helm of Altfin Holdings and First Mutual Limited. In addition, Douglas is involved in community transformation initiatives focusing on education. He works closely with national development organizations and is the past chairman for Zimbabwe National Statistics Agency (ZIMSTATS). He serves on a number of boards and is a past chairman of Actuarial Society of Zimbabwe.
William Marere
William was appointed to his current position in September 2012. Prior to this appointment, William was Chief Financial Officer – Corporate Finance at Econet Wireless Zimbabwe where he was responsible for corporate and project finance and investor relations. William served his Articles of Clerkship with Ernst & Young. Upon completion he worked for the companies in the financial services, mining and property development industries including Stanbic Bank, TN Financial Services and Zimbabwe Alloys Limited where he gained proficiency and expertise in finance and administration, corporate and project finance. William holds an Honours Bachelor of Accounting Science Degree from the University of South Africa (UNISA) and is a Chartered Accountant (Zimbabwe).
Dr Sasha Jogi
Dr Sasha Jogi is a Director at Arup Zimbabwe (Private) Limited. He is well qualified and has extensive experience in Development Planning with particular reference to Environmental, Regional and Urban Planning in both the public and private sectors in Zimbabwe.
In the public sector as Provincial Planning Officer, Mashonaland (East, West and Central) he has been involved in the conceptualisation, preparation and implementation of Government Policy as it related to development with special reference to the
- National Urban Settlement Hierarchy
- Provincial and District Planning and the
- design of Growth Points, Rural Service and Business Centres.
In the private sector he has spearheaded the preparation of the National Housing Policy as well as prepared and approved Master and Local Plans in both the rural and urban areas. He has also been involved in Strategic Planning both at a company and institutional level e.g. Marondera Municipality, Zimbabwe Agricultural Society As President of the Zimbabwe Institute of Regional and Urban Planners he has initiated the involvement of Professional Development Institutions (architects, engineers, realtors etc) in the preparation of a National Planning and Development Agenda as well as direct involvement in the delivery of housing in Harare.
Dr Sasha is a member of several professional associations and also sits in committees.
Christopher K. Manyowa
Christopher Kudakwashe Manyowa is the Managing Director of First Mutual Properties . He is responsible for charting the strategic direction of the business ensuring value preservation and growth. Chris is a seasoned professional with more than 25 years’ experience in town planning, property management, formulation and management of projects, valuations, property investment analysis including acquisitions and disposal of properties. He is also an active member of the Real Estate Institute of Zimbabwe and Zimbabwe Institute of Regional & Urban Planners.
Chris started his working career as a Town Planner in the Public Service and Municipal governments, then later qualified as a Registered Estate Agent and Property Valuer. He then left Public service employment to join National Real Estate. He is the former Head of Property Development for Old Mutual Property where he served for seven and half years before joining First Mutual Properties as General Manager Property Services, a position he held for 5 years before his appointment as Managing Director.
Chris holds a BSc Rural & Urban Planning Honours Degree as well as a Master’s degree in Business Administration (MBA), both from the University of Zimbabwe.
Evlyn Mkondo
Eve graduated from the University of Zimbabwe with a Bachelor of Accountancy (Honours) degree and became a member of the Institute of Chartered Accountants of Zimbabwe in 1989 after serving articles with Coopers & Lybrand (now Ernst Young) in Harare. Eve has held senior finance positions in organizations spanning power, retail, mobile communications and financial services. She later joined listed conglomerate Star Africa Corporation Limited (formerly ZSR Limited) as Group Finance Director and later as its Group Commercial Director. Eve gained invaluable experience as an Executive Director of the main Board, a director at divisional boards and also at subsidiaries Sugar Industries Botswana Limited, Star Africa International Limited (Mauritius) and ZSR Transport Limited (South Africa). She also sat on the Zimbabwe Sugar Association board. Eve spent a year as Chief Finance Officer of AIM listed African Consolidated Resources Limited before retiring in 2013. Currently she’s serving as non-executive director at Schweppes Zimbabwe Limited, Allied Timbers Limited, First Mutual Properties and Standard Charted Bank Zimbabwe.
Management
Christopher K. Manyowa
Christopher Kudakwashe Manyowa is the Managing Director of First Mutual Properties . He is responsible for charting the strategic direction of the business ensuring value preservation and growth. Chris is a seasoned professional with more than 25 years’ experience in town planning, property management, formulation and management of projects, valuations, property investment analysis including acquisitions and disposal of properties. He is also an active member of the Real Estate Institute of Zimbabwe and Zimbabwe Institute of Regional & Urban Planners.
Chris started his working career as a Town Planner in the Public Service and Municipal governments, then later qualified as a Registered Estate Agent and Property Valuer. He then left Public service employment to join National Real Estate. He is the former Head of Property Development for Old Mutual Property where he served for seven and half years before joining First Mutual Properties as General Manager Property Services, a position he held for 5 years before his appointment as Managing Director.
Chris holds a BSc Rural & Urban Planning Honours Degree as well as a Master’s degree in Business Administration (MBA), both from the University of Zimbabwe.
John Ndere
John is an experienced Valuer/Property/Facilities Manager with more than 10 years hands on experience with a number of companies which GMP Real Estate, Crusader Real Estate, ZB Bank (former Intermarket Building Society) and Net One Cellular (Pvt) Ltd.
He is Valuer on the Master of High Court of Zimbabwe panel of valuers. He is also an Examiner for the Real Estate Institute of Zimbabwe.
John is currently studying towards an MSc. in Facilities Management with the College of Estate Management (In conjunction with the UoR (UK).
Esward Munyangadzi
Esward is the Property Valuer and has more than 21 years’ experience in real estate and is responsible for the valuation of client’s property portfolios, residential and commercial property sales, property leasing and the acquisition of properties for First Mutual Properties.
He started off his career from Knight Frank Zimbabwe where he was a Senior Valuer (land and buildings). Prior to Knight Frank he was involved in residential property management/maintenance with Purkis Real Estate and mass valuations for rating valuation purposes with Rating Valuers (Private) Limited.
He is currently studying towards an MSc in Property Investment with the University College of Estate Management (In conjunction with the University of Reading (UK).
Tafadzwa Andrew Muzorewa
Tafadzwa has over 10 years’ experience in property finance and investments, of which 8 years have been in management and leadership roles. As Property Investments Manager, he is responsible for identifying, analysing, and appraising property investment opportunities, including acquisitions, brownfield and greenfield developments, with an emphasis on constructing an optimally performing property portfolio, while also developing project plans, investment structures and funding options to ensure successful implementation of acquisitions and developments.
He hold a BSc Accounting & Finance (UK) and is currently studying towards an MSc in Real Estate Finance and Investment with the University of West England (UK).
First Mutual Funeral Services (“FMFS”) primary focus is the provision of funeral services that caters for the needs of the Zimbabwean market. The company offers clients a choice to get full funeral services packages or shop from a range of ancillary service and products that meets their needs. To ensure guaranteed quality and value for money for its clients, the company will commission a casket manufacturing factory and harness its skills and talent to provide world class caskets and related products for the local market and export.
